What Payment Methods do You Accept for Online Orders?
We accept Visa, Mastercard, PayPal and Zip. All transactions are processed securely at checkout.
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Payments
Do You Accept Zip?
Yes, we accept Zip as a payment option. You can choose Zip at checkout and split your payment over flexible terms.
Do You Accept PayPal?
PayPal is accepted for all online orders and provides a fast, secure way to pay without sharing your card details.
Can I Use Multiple Payment Methods for One Order?
Only one payment method can be used per transaction. Split payments are not supported.
When will I be charged for my order?
Your payment is processed at the time of checkout. For pre-orders or backorders, you’ll still be charged upfront to reserve your item.
Why was my payment declined?
Common reasons include incorrect card details, insufficient funds or bank restrictions. We recommend contacting your bank or trying another payment method.
How to obtain a copy of my invoice
Once you proceed through check out and your payment has been processed, you will be emailed a copy of your invoice. If you are unsure if you have received your invoice, please check your junk mail as it may have accidentally been sent there. If you c
Can I place an order over the phone?
Due to security reasons, generally we are unable to authorise any card payments over the phone, over the amount of $100. We value your privacy and avoid the disclosure of your sensitive information where possible. However, if you do run into any issu
Have I been charged twice for my order?
At Lifespan we will always provide an order number and emailed receipt for every payment purchase. If you have received only one order or receipt then the payment was only charged once by Lifespan. If you see a "pending transaction" and a payment cha
Do you accept American Express (Amex)?
On our website we only accept Mastercard, Visa, Paypal or Afterpay/Zipmoney. If your American Express is linked to your Paypal account, you can pay this through Paypal.