General FAQ

Do you sell accessories like: bike covers, baby seats, lights etc.?

We sell only a small selection of bicycle accessories. Unfortunately we do not sell bike covers or baby seats. You can view our range of accessories here.

Will this bike suit my height?

Determining the appropriate bike size is crucial for comfort and performance. The two primary measurements used to determine bike size are the rider's inseam length and overall height. The inseam measurement, taken from the crotch to the floor, is es

Can I change the gears/brakes or add a electric motor to this bike?/ Can I modify the bike?

We do not recommend making modifications on the bike. Any modifications may void warranty.

Can I add a baby seat to this mountain/retro/road/trike bike?

A baby seat can potentially be added to your bike, but it's best to consult a local bike shop that supplies baby seats. There are various attachment methods and mounting brackets, so the shop can help determine if a baby seat is compatible with your

Does your bikes come assembled?

All Progear Bikes arrive 80-90% assembled in the box. We've taken care of the intricate setup to ensure the bike runs smoothly. When the bike reaches you, only a few simple steps with basic tools are needed. Progear Tricycles, on the other hand, arri

Can I view your bikes as assembled?/ Do you have a showroom?

Progear is an Online only bike shop with a distribution centre for pick up only. We do not have assembled bikes on display or a showroom.

What is the user weight for this bike?

User weight is covered for up to 110kg for our bikes unless otherwise stated.

What parts are covered for your warranty?

Manufacturer warranty is covered for frame and forks for 10 years and 12 months on parts. Not Covered:

What are the benefit or use for fat bikes?

Fat tire bicycles, known for their wide tires that typically measure 3.8 inches or more, are designed to provide enhanced stability and traction on a variety of surfaces, including snow, sand, mud, and rocky terrains. The benefits of using fat tire b

Geared bikes Vs Single Speed (No Gears)

Geared and single-speed bicycles cater to different riding preferences and conditions, each offering distinct advantages. Geared bicycles come equipped with multiple gears that allow riders to adjust the bike's resistance and speed to match the terra

Suspension Vs Rigid Fork

Suspension and rigid forks are two different types of front-end configurations on bicycles, each offering unique benefits suited to specific riding styles and conditions. Fork suspension features shock absorbers built into the front fork, which help

Can I take my bike on public transport?

You will need to find this information from your public transport provider as each state have different rules and regulations of what is allowed onboard public transport.

What maintenance is required for bikes and how often should it be done?

Regular bike maintenance is essential for optimal performance and safety. Here’s a summary of recommended tasks and their frequency:. Regular maintenance ensures the longevity of your bike and your safety. If unsure about any tasks, consider professi

Do you rent out the bikes?

We are an online retail store and unfortunately we do not hire/rent out the bikes.

My bike was stolen. Do you keep copy of the bike serial number?

Serial numbers are unique and printed on the bike frame only. It is up to the user to keep a record of this. We do not keep records of the serial numbers.

What is a Coaster brake?

A coaster brake is a type of brake that activates when you pedal backwards. Also known as a backpedal brake. Coaster brakes are generally found on single speed bikes and kid's bikes. Advantages of these pedals are it's simplicity to use and maintain